Why choose us for CRM management in the UAE
- Technical support and service-level guidance
- Customer relationship software rollout with a dedicated manager
- CRM management system audit and improvement roadmap
Free hours of technical support
Private line with a personal manager
Free audit of company
Our specialist will analyze the structure of the company, its tasks and projects and provide a document on the use of CRM functionality
1300
About us
realized projects
customers
900+
employee training course
technical support
30+
qualified specialists
We have more than 30 certified employees, including business analysts, software engineers and etc. We also provide our clients with technical support and individual training on working with the system.
ACP GROUP INT — is leading provider of comprehensive IT Solutions for business. Our company has been helping clients to enable digital improvements since 2018 and has over 7 years of experience.
Submit request
Get a consultation on customer relationship management CRM system setup, we will contact you within 15 minutes
Our employees consult in English and Portuguese languages
By submitting this form, i consent to the processing of my personal data
CRM features: automation, integrations & sales management
Connect CRM with your entire tech stack.
WhatsApp, Telegram, LinkedIn, Facebook, Tilda, Google Ads, Zoom, Twilio, JivoSite, WooCommerce and more
WhatsApp, Telegram, LinkedIn, Facebook, Tilda, Google Ads, Zoom, Twilio, JivoSite, WooCommerce and more
Capture and manage leads efficiently.
CRM forms, landing pages, contact forms, auto lead & deal creation
CRM forms, landing pages, contact forms, auto lead & deal creation
Set up telephony & omnichannel communication
VoIP, cloud telephony, call tracking, call recording, and unified communication center
VoIP, cloud telephony, call tracking, call recording, and unified communication center
Integrate with business systems.
Microsoft 365, ERP systems, Jira, REST API integrations and custom development
Microsoft 365, ERP systems, Jira, REST API integrations and custom development
Leverage API and custom logic.
Work with CRM API: deals, contacts, activities, automation and data processing
Work with CRM API: deals, contacts, activities, automation and data processing
Build real-time analytics & dashboards.
CRM dashboards, advanced reports, Power BI integration, and end-to-end analytics
CRM dashboards, advanced reports, Power BI integration, and end-to-end analytics
Automate sales pipelines and operations.
Custom pipelines, Kanban boards, tasks, projects, Scrum workflows, robots & triggers
Custom pipelines, Kanban boards, tasks, projects, Scrum workflows, robots & triggers
Cover the full CRM lifecycle — from setup to scale.
We design and implement CRM solutions tailored to your business workflows
We design and implement CRM solutions tailored to your business workflows
CRM includes built-in tools for WhatsApp integration, telephony, sales automation, pipelines, task management, analytics dashboards, and API integrations. Manage leads, automate workflows, and control your entire sales process in one platform.
Real estate
Case studies: how CRM works in practice
Dubai Real estate сase: CRM omnichannel CRM for faster response and higher conversion
See how CRM connected WhatsApp, calls, website chat and email into one CRM, so all inquiries entered a single pipeline and the team could respond from one workspace.
<10 min response time, +25% estimated conversion growth, and up to 2 hours saved per agent daily
CRM property finder integration for automated lead capture and listing control
See how CRM integrated Property Finder with one CRM, so listings, inquiries and agent workflows were managed in a single system instead of manually across separate tools
<8 hr response time, +20% estimated conversion growth, 100% lead capture, and up to 4 hours saved per agent weekly
Work with ACP Group Int
Deep technical and business expertise around CRM as a central platform for CRM, operations and communication
Golden Partner
CRM management software consulting, process design, automation, integrations, data quality and BI — in one team, under one service
End-to-End Skillset
We start from your commercial goals — revenue, profitability, growth targets — and only then decide how CRM and automation should support them
Business-First Approach
Comfortable working across English-speaking and multinational teams, aligning your CRM with how business is actually done in the UAE and GCC
Regional mindset for the UAE and GCC teams
We understand the complexity of working with multiple legal entities, currencies and countries — common for UAE-based and international groups
Experience with Multi-Entity and Multi-Currency Setups
